Legal
Privacy Policy
How Workived collects, uses, protects, and handles personal information.
Effective 8 September 2026
1. Who is responsible
Workived operates from Jakarta, Indonesia and Trade Center First, Dubai, UAE. For privacy questions or requests, email my@workived.com.
2. Information we collect
We collect account and contact information, workspace settings, and information that authorised users enter into Workived. This can include employee profiles, attendance records, leave requests, expense claims, tasks, and supporting documents. When enabled by an organisation, attendance records may include location, device, or camera information required to verify a clock-in or clock-out.
3. How we use information
We use information to provide and secure the service, authenticate users, process subscriptions, respond to support requests, prevent fraud and misuse, and comply with legal obligations. We do not sell personal information.
4. Organisation data
Each organisation using Workived is responsible for the employee data it enters and for providing required notices or obtaining required permissions. We process that data on the organisation's instructions to operate and support Workived.
5. Sharing
We share information only with service providers that help us operate Workived, including infrastructure, email, and payment providers, or where required by law. Paddle acts as merchant of record and processes payment information under its own privacy notice. We do not share one organisation's data with another organisation.
6. Retention and security
We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. We use technical and organisational safeguards designed to protect data, including access controls, encryption in transit, and organisation-level data isolation. No system can be guaranteed completely secure.
7. Your choices and rights
You may request access, correction, deletion, or export of your personal information, subject to applicable law and our need to retain certain records. Organisation administrators may manage their workspace data through the service. Send privacy requests to my@workived.com.
8. International transfers
Workived and its service providers may process information in countries other than your own. We take reasonable steps to protect information when it is transferred internationally.
9. Changes and contact
We may update this policy when our practices or legal requirements change. We will update the effective date when we do. Questions can be sent to my@workived.com.