Legal
Refund & Cancellation Policy
A clear, straightforward policy for paid Workived subscriptions.
Effective 8 September 2026
Refunds
We offer a full refund within 14 days of your first paid Workived subscription payment. After this 14-day period, subscription payments are non-refundable. This policy does not limit any mandatory rights you may have under applicable law.
How to request a refund
Email my@workived.com from the email address associated with your account. Include your workspace name and purchase email. We will review eligible requests promptly. As Paddle is the merchant of record, it may process the approved refund to the original payment method.
Cancellation
You may cancel your subscription at any time from your account or by emailing us. Your subscription will not renew after cancellation, and you keep paid access until the end of the current billing period. Cancellation does not automatically create a refund outside the policy above.
Free plan
The free plan may be used without payment for teams within its published employee limit. You may stop using it at any time.
Contact
For cancellation or refund help, contact my@workived.com. For contact details, see the footer or email us at my@workived.com.